Privacy statement

Wherever possible, Cloudster Pty Ltd (Cloudster) determines how it collects, holds, uses and discloses personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1998.
Your privacy matters to us. This privacy statement sets out the basis on which we may use and process the information that you freely provide to us and consent for us to use. By using this website, you agree to this privacy statement. If you do not agree with this privacy statement, please do not use our website. We may change or modify this privacy statement at any time and without notice. Please check this page periodically to access our most up to date privacy statement.

Links to other websites:

Our website may, from time to time, contain links to other websites. If you follow a link to any of these websites, please note that we do not log visitors’ clicks from our website to them. Also, these websites have their own privacy statement, terms and conditions and we do not accept any responsibility or liability for these websites or the information you provide to them.

Information gathering:

We only collect information where you make it available to us, you may do this by allowing us to place cookies on your browser or hard drive, by accessing server logs or when you contact us through the information available on our website.

Cookies and web tracking tools:

Our website uses cookies to understand how you use our website so that we can enhance your experience. A cookie is a small text file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer’s hard drive. We do not receive any personally identifiable information about you from the cookies that we use. We use analytical/performance cookies which allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. Most browsers automatically accept cookies from websites. If you go into your browser settings you can choose to refuse all or some cookies. However, if you set your browser settings to block all cookies you may not be able to access some or any areas of our website.

Server logs:

When you visit our website we use server logs to capture certain non-personally identifying data for statistical purposes, such as the time and date of a visit, the browser and operating system being used, the IP address or domain name of the user’s ISP, and the web URL a user linked from.

Emails from you to us:

When you email us through the Contact Us page on our website we may keep a record of that correspondence, your e-mail address, and/or any other data submitted by means of such a message.

Disclosure of information:

We hold the information you provide to us securely and in confidence. We will only disclose information to unrelated third parties without your consent if we are under a duty to disclose or share such information in order to comply with any legal obligation, or on the request of a legal or regulatory authority or in order to enforce or apply our Terms and Conditions.
We do not sell or otherwise distribute or share any of your personal information, unless directed under a Duty of Disclosure requirement.

Your rights:

You have the right to access information held about you and you are free to exercise this right at any time. Any access request may be subject to a nominal fee to meet our costs in providing you with details of the information we hold about you.

Customer Service:

If you have any questions regarding our Terms of Use, contact us using the contact form on our website.